Advisor

Job Purpose:

To provide expert consultations and perform professional beauty treatments across skin, body, and hair while achieving individual sales targets. The Advisor plays a key role in ensuring client satisfaction, building loyalty, and contributing to the spa’s success, while upholding Bioskinspa’s GROWTH values.

Key Responsibilities:

·        Perform body, hair, and skin treatments in line with established protocols

·        Conduct personalized client consultations and recommend suitable treatments/products

·        Educate clients on aftercare and treatment follow-ups

·        Achieve sales goals through upselling and cross-selling services and products

·        Build strong client relationships to drive retention and referrals

·        Maintain accurate treatment records in the CRM system

·        Ensure treatment rooms are clean and equipment is well-maintained

·        Adhere to hygiene and safety standards at all times

·        Stay informed on new trends, products, and techniques

·        Participate in training sessions and team meetings

·        Support promotional events and campaigns

·        Collaborate with team members to ensure smooth and effective service delivery

Qualifications:

·        Diploma in Cosmetology, Esthetics, Skincare, Beauty Therapy, or Physiotherapy

·        Certifications in Sales Techniques, Customer Service, or Skincare are a plus

·        At least 2 years of experience in advisory, beauty consulting, or sales